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About Us

Big Cat Travel Insurance is an independently-owned business set up by Costas Voutiras. Costas spent 25 years in the travel industry establishing his own highly successful travel business which he sold to Europe’s largest holiday organisation in 2008.

Having travelled all over the world, Costas fully understands the needs of the traveller and the security and peace of mind that good insurance brings. He has used his wealth of experience to craft an insurance service that delivers good-value and tailored solutions to every aspect of your holiday adventures.

About our Insurers:

Our policy is underwritten by Healix Insurance Services Ltd on behalf of Hamilton Insurance DAC, who are authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Conduct Authority

and the Prudential Regulation Authority in connection with its UK branch. Hamilton Insurance Group is an A-rated global speciality insurance and reinsurance company founded in 2013 which is headquartered in Bermuda with US$2.4 billion of gross written premium in 2024.

About our Claims Handlers:

International Medical Group, IMG has been providing claims and assistance services to millions of individuals in nearly every country in the world since 1990. Their medical assistance team operates 24/7 with multilingual staff, claims administrators, and knowledgeable customer service professionals.  IMG combines a personalized, empathetic approach with experience delivering highly customized assistance services that help you meet duty of care requirements, backed by the Sirius Group, a $2.6B insurance industry leader.

Big Cat Travel Insurance is a trading name of Flynow.com Ltd (registration No.FRN 1022075) who is authorised and regulated by the Financial Conduct Authority. You may check this on the Financial Services register at www.fca.org.uk or by contacting them on (0) 800 111 6768. © 2026 Big Cat Travel Insurance Services.  All rights reserved.