0333 003 3161

Statutory cancellation rights

You may cancel this policy within 14 days of receipt of the policy documents.

Any premium already paid will be refunded to you providing you have not travelled, no claim has been made or is intended to be made and no incident likely to give rise to a claim has occurred.

Cancellation outside the statutory 14 day cooling off period

You may cancel this policy at any time after the statutory 14 day cooling off period by writing to us. If you cancel after the statutory 14 day cooling off period no premium refund will be made.

There is no 14 Day Cooling off period and no premium refund will be made if the insured person has already travelled.

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Opening Hours

Monday - Friday: 09.30 - 17.00
Saturday: Closed
Sunday & Bank Holidays: Closed

Tel: +44 (0)333 003 3161

Big Cat Travel Insurance is a trading name of Flynow.com Ltd (registration No.FRN 1022075) who is authorised and regulated by the Financial Conduct Authority. You may check this on the Financial Services register at www.fca.org.uk or by contacting them on (0) 800 111 6768. © 2026 Big Cat Travel Insurance Services.  All rights reserved.