By far the easiest way to submit a claim under the Big Cat Travel Insurance policy is to proceed through our new eClaims portal provided by CSAL - https://www.submitaclaim.co.uk/bigcat This is a self service portal which allows for automatic claim updates via email or SMS. You can now log into your own personal portal to review information, upload documentation and check if there are any outstanding actions. If you have any issues with submitting your claim please do let us know here at the Big Cat Office and we will be more than happy to assist you.
Late submission of documentation or missing information on your claim form may cause a delay in processing your claim. Please be sure to complete all the required data on the claim form and submit all supporting documents as outlined below to avoid any delays.
Big Cat Travel Insurance Services, a trading name of Flynow.com Ltd (registration No.FRN 745388) is an Appointed Representative of Campbell Irvine Ltd (registration No.306242) who are authorised and regulated by the Financial Conduct Authority. You may check this on the Financial Services register www.fca.org.uk or by contacting them on (0) 800 111 6768. © 2023 Big Cat Travel Insurance Services. All rights reserved.