If you wish to email us, please complete the form below and we will get back to you as soon as we can.
Our opening hours are from 9.30am to 5.00pm, Mondays to Fridays.
We are closed on Saturdays, Sundays and Bank Holidays.
Please note: If your enquiry is about missing policy documentation please check your junk or spam folder before contacting us.
Monday - Friday: 09.30 - 17.00
Sunday & Bank Holidays: Closed
Tel: +44 (0)333 003 3161
Claims are now submitted online with our brand new Claims Portal managed by CSAL.
Please head over to https://www.bigcattravelinsurance.com/claims for information on how to submit your claim and what additional documentation is required.
If you have any issues with your claim, feel free to contact us here at Big Cat so we can assist you!
Big Cat Travel Insurance Services, a trading name of Flynow.com Ltd (registration No.FRN 745388) is an Appointed Representative of Campbell Irvine Ltd (registration No.306242) who are authorised and regulated by the Financial Conduct Authority. You may check this on the Financial Services register www.fca.org.uk or by contacting them on (0) 800 111 6768. © 2023 Big Cat Travel Insurance Services. All rights reserved.