IMMEDIATE CONTACT MUST BE MADE
Please tell us immediately about any serious illness or accident abroad where you have to go into hospital or you may have to return home early or extend your stay because of any illness or injury.
If you are unable to do this because the condition is life, limb, sight or organ threatening, you should contact us as soon as you can.
You must also tell us if your medical expenses are over £500 or if you require helicopter mountain medical rescue in Nepal.
If you are claiming for a minor illness or accident you should, where possible, pay the costs initially and reclaim the money from us later.
You can call 24 hours a day 365 days a year or email.