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Medical and Repatriation

Medical Cover is the most important part of your travel insurance. Our Premier policy covers up to £10m for hospitalisation, medical and repatriation expenses, up to £5m for our standard and up to £2m for our budget policies.

Easy to Re-new or Extend

Big Cat allows you to re-new or extend your travel insurance whether you are at home or abroad. It doesn't matter if you are already travelling you can buy or re-new your policy from anywhere in the world via online access to our system.

Cover for 156+ Activities

Whether you'll be on a safari, scuba diving, jet skiing, bungee jumping, sky diving, trekking above 2,500m or kayaking. Our Activity Packs can cover various levels of adventurous sports and activities.

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Get Cover if Already Travelling

You don't need to be in your Home Country to get cover, you can buy a policy from anywhere in the world, as long as you're residential status is still in the UK or EU. Just follow the Quote form to get a price and complete your purchase.


Cancellation & Baggage
Cover


24 hour Emergency
Helpline


Up to £10m Medical
Cover


Claim while you're
Travelling

Safari Travel Insurance

Safaris offer you a unique opportunity to get up-close to wild animals in their natural environment. Nothing can compare to the thrill of seeing lions, elephants, rhino or other magnificent beasts in awesome proximity and where an unexpected sighting can be round any corner.

Safari Travel InsuranceSafaris have been enjoyed for decades, first by intrepid adventurers but now more commonly by couples or families looking for a safe and fun excursion into the wild. Clearly encountering potentially dangerous or unpredictable animals is not without risk, even within the protection of purpose-built vehicles and with experienced guides on hand to ensure your safety. Fortunately it is very rare for injuries or deaths to occur while on safari, but every traveller should take sensible precautions to guard against these and other misfortunes. Securing the right sort of travel insurance is the very first step.

Big Cat’s travel insurance will cover you if you are taken ill or injured while on safari and will ensure you receive all necessary and immediate medical attention. And if you need to be airlifted from a remote safari site in the wilds of Africa to a hospital in a major city, we’ll organise it.

Key benefits of Safari Travel Insurance:

  • Worldwide cover for trips up to 24 months.
  • Emergency Medical and Repatriation Expenses up to £10 million.
  • Personal Liability up to £2 million.
  • Baggage & Personal Effects up to £2,000.
  • Gadgets & valuables up to £1,000.
  • Legal Expenses up to £15,000.
  • Personal Money up to £500.
  • Tickets up to £1,000.
  • Passport and Visa up to £300.
  • Unrestricted return trips home.
  • Cover if you wish to undertake light-manual or volunteer work.
  • Cover for over 156 sports and activities.
  • Facility to arrange or extend Insurance when already travelling.
  • Money-back 14-day cooling off period if you decide to cancel prior to departure.

Some FAQ's:

Residents of the United Kingdom MUST enrol with MEDICARE should you require medical treatment in Australia. Registering can be done after the first occasion on which you receive treatment at www.humanservices.gov.au/customerjects/medicare-services. In Patient and out-patient treatment in a public hospital may then be subsidised. Should you be admitted to hospital then immediate contact must be made with the Medical Emergency Assistance Service and their authority obtained in respect of any treatment not available under MEDICARE before such treatment is provided.
Your failure to register with MEDICARE or to contact the Medical Emergency Assistance Service may result in a claim being reduced or declined.


1 people found this faq useful.

To declare any pre-existing medical conditions, please visit our online medical screening service.

If you would rather undergo your medical screening by telephone, please get in touch with us on 01702 427237 and any of our agents will be happy to assist you.
This is a secure and confidential service which allows you to declare any pre-existing medical conditions you may have, as defined by your Big Cat policy wording.
Whilst the medical screening helpline is optional we highly recommend it as it ensures that if anything happens to you on your trip caused by your pre-existing medical condition, you are completely covered.

You will be advised whether the Pre-Existing Medical Condition may be covered, an optional additional premium may be quoted and whether any amendments will be made to the policy terms and conditions. During this process you will be asked for your personal and travel details, additionally, please have your insurance policy to hand if known. 

If terms can be provided for the condition and you elect to take up the offer of the additional cover, you will be given a medical screening reference number and a letter will be sent to you upon receipt of payment. Any additional premiums must be paid directly to the medical screening helpline.

Should you not contact the medical screening helpline or not wish to take advantage of the optional terms quoted by the medical screening helpline, you will not be covered for any claims arising directly or indirectly from a Pre-existing Medical Condition.

There is no cancellation or curtailment cover for a Pre-Existing Medical Condition of persons who are not covered by your policy such as a Close Relative, unless disclosed to the medical screening helpline by that same Close Relative and additional cover agreed.

 

Definition of a Pre-Existing Medical Condition:

a) Any respiratory condition (relating to the lungs or breathing), heart condition, stroke, Crohn’s disease, epilepsy, allergy, or cancer for which you (or any other person not necessarily travelling but upon whom travel depends such as a Close Relative) have ever received treatment (including surgery, tests or investigations by your Medical Practitioner or a consultant/specialist, or prescribed drugs/medication).

 b) Any Medical Condition for which you (or any other person not necessarily travelling but upon whom travel depends such as a Close Relative) have received surgery, in-patient treatment or investigations in a hospital or clinic within the last twelve months, or prescribed drugs/medication.


7 people found this faq useful.

You do not need to call the medical screening helpline in respect of the following automatically covered pre-existing medical conditions, as they are automatically covered at no additional premium provided you do not also have a pre-existing medical condition. If you have a pre-existing medical condition in addition to any of the following automatically covered pre-existing medical conditions all conditions will be excluded from cover, unless disclosed to the medical screening helpline and additional cover agreed in writing.

Acne,
ADHD,
Allergic reaction (Anaphylaxis) provided that you have not needed hospital treatment for this in the last 2 years,
Allergic rhinitis,
Arthritis (the affected person must be able to walk independently at home without using mobility aids),
Asthma (the diagnosis must have been made when the affected person was under the age of 50, and the asthma be controlled by no more than 2 inhalers and no other medication),

Blindness or partial sightedness,

Carpal tunnel syndrome,
Cataracts,
Chicken pox – if completely resolved,
Common cold or flu,
Cuts and abrasions that are not self-inflicted and require no further treatment,
Cystitis – provided there is no on-going treatment,

Deafness,
Diabetes (which is controlled by diet or tablets only),
Diarrhoea and vomiting – if completely resolved,

Eczema,
Enlarged prostate – benign only,
Essential tremor,

Glaucoma,
Gout,

Haemorrhoids,
Hay fever,

Ligament or tendon injury – provided you are not currently being treated,

Macular degeneration,
Menopause,
Migraine – provided there are no on-going investigations,

Nasal polyps,

PMT,

RSI, Sinusitis – provided there is no on-going treatment,

Skin or wound infections that have completely resolved with no current treatment,

Tinnitus,

Under active Thyroid (Hypothyroidism),
Urticaria,

Varicose veins in the legs.

 

To declare any pre-existing medical conditions,

please visit our online medical screening

If you would rather undergo your medical screening by telephone,

please get in touch with us on 01702 427237 and any of our agents will be happy to assist you.

This is a secure and confidential service which allows you to declare any pre-existing medical conditions you may have,

as defined by your Big Cat policy wording.

 


8 people found this faq useful.

Asthma controlled by no more than 2 inhalers is automatically covered with all of our policies. There's no need to declare it.

(Diagnosis must have been made when the affected person was under the age of 50)


33 people found this faq useful.

Emergency dental costs to relieve pain and suffering are covered with all of our policies, up to a maximum of £350.


7 people found this faq useful.

Big Cat Travel Insurance Services, a trading name of Flynow.com Ltd (registration No.FRN 745388)  is an Appointed Representative of Campbell Irvine Ltd (registration No.306242) who are authorised and regulated by the Financial Conduct Authority. You may check this on the Financial Services register www.fca.org.uk or by contacting them on (0) 800 111 6768. © 2023 Big Cat Travel Insurance Services.  All rights reserved.